Shipping policy

Shipping Policy

Made to Order

Every Bandzwagon ring is made to order using the size, design and materials selected at checkout. Because your ring is being made specifically for you, please allow approximately 4–6 weeks for production before your order ships.

Production times are estimates and may vary slightly depending on the design, materials and order volume. If we anticipate a significant delay with your order, we will contact you.

Shipping & Delivery

Once your ring is complete, it will be carefully packaged and shipped to the address provided at checkout.

Shipping time is in addition to the 4–6 week production time. You will receive a shipping confirmation with tracking information when your order leaves us.

Delivery estimates provided by the shipping carrier are estimates and may be affected by weather, carrier delays, holidays or other circumstances outside Bandzwagon’s control.

Please Check Your Shipping Address

Please review your shipping address carefully before completing your order. If you notice an error after ordering, contact us as soon as possible. We will make every reasonable effort to update the address before shipment, but we cannot guarantee changes once an order has shipped.

Lost, Damaged or Missing Packages

If your package arrives damaged or your tracking information indicates a delivery problem, please contact us promptly so we can help investigate the issue and determine the appropriate next steps.

Questions About Your Order?

If you have questions about production timing or shipping, please contact the Bandzwagon team. We’re happy to help.

One thing I wouldn't add yet is a promise like “free shipping,” a specific carrier, insurance level, or international shipping. We should set those only once we've decided exactly how you're fulfilling the rings.